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ADVANCED MANAGEMENT & ADMINISTRATION THEORY & PRACTICE

STUDY AND CAREER DEVELOPMENT                                                                              

This is the Program which provides the skills and framework needed to help junior and/or middle managers advance to become highly effective, respected higher-level managers, administrators, leaders and supervisors; it is a gateway to showing the ability to take on greater responsibility and control.

SUMMARY OF MAJOR TOPICS

  • The evolution of management theory, the classical and early theorists, modern developments.
  • Fayol: authority, responsibility, discipline, command.
  • Weber: organization, authority, leadership, bureaucracy.
  • Taylor: scientific management, method study, time & motion study, O&M study.
  • Mayo: human relations theory.
  • Organisational theory: objectives, categories, ownership, environmental factors and interaction.
  • Systems theory, open and closed systems, standards, feedback and control.
  • Coordination, cooperation, structure, control.
  • Organisational structures, spans of control; structure, growth and development.
  • Organization charts, systems diagrams.
  • Duties and responsibilities of executives, effective delegation and responsibility for actions.
  • Motivational theory, motivational factors; human relations, social psychology, self-realisation theory.
  • Argyis: Immaturity-Maturity Theory.
  • Maslow: Hierarchy of Human Needs.
  • McGregor: Theory X and Theory Y.
  • Likert: management styles.
  • Herzberg: Motivation-Hygiene Theory.
  • Vroom: expectancy theory.
  • Handy: Motivational Calculus; intrinsic and extrinsic factors.
  • Leadership theory: types of leader, leadership traits.
  • Leadership style, contingency leadership; managerial grids.
  • Adair: functional leadership; Fielder: relative favourability.
  • Building workgroups, groups and group behaviour, norms, cohesiveness.
  • Effective and ineffective groups, teams and team-building, team roles.
  • Strategic management; Fayol: elements of management.
  • Chandler, Andrews: corporate and business strategy.
  • Ansoff: product-market growth strategy; the BCG matrix.
  • Porter’s competitive forces; SWOT analysis, barriers to entry, industrial competitiveness.
  • Corporate objectives, policies, business ethics, business social responsibility
  • Business Environment: macro and micro environment, PEST analysis.
  • Managing change, the dimensions of change, resistance to change, the change culture.
  • Moss Kanter, learning organizations, entrepreneurship, innovation, and managing change.
  • Mission, vision, shareholder and stakeholder values, standards and behaviour, mission statements.
  • Communications theory and models; cognitive, congruency and attitude theories.
  • Business ethics, globalization, compliance, codes of conduct, ethical investment, cases.


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